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Privacy Policy


Last Modified Date: 28-October-2021


This Privacy Policy explains what information is collected, how it is used and shared,
and your choices about how that information is treated. This policy applies to all users
unless otherwise stated in the privacy policy.
Sulaiman Najeeb Al Musallam Establishment for General Trading (hereinafter referred
to as “SMD Graphics” or “we”) recognizes the importance of protecting your Personal
Data (as defined hereunder). This Privacy Policy ("Policy") describes how SMD
Graphics collects, processes, and uses your personal data via SMD Graphics Website
(https://www.smd-graphics.com) and other means (i.e, social media).

1. What Is Personal Data?
1.1 For the purpose of this Policy, Personal Data means and includes your name,
phone number, address, email address, and any other data which, directly or
indirectly, can identify you. 

2. Data Collection:
2.1 We collect a variety of information from our customers to the Website. As
described below, some information is automatically collected when you visit our
Website or purchase something, and some you provide to us when registering
or filling out a form, buying a product or service or communicating with us.
2.2 Information You Provide Us: If you provide us with Personal Information by
registering for an account, making a purchase or contacting us, we collect that
Personal Information. For example, if you register on our Website, we collect
your name, e-mail address and password. If you place an order with us, we
collect the Personal Information that you provide to us such as your shipping
and billing information. If you personalize a product, we collect the Personal
Information you used to customize the product. If you contact us regarding an
issue, you may also provide us with Personal Information that we collect.
2.3 Information about Your Transactions with Us: When you purchase a product or
service, we collect all of your order information, such as the type of product you
purchased and the costs of each product.
2.4 Reviews: We may provide you with the opportunity to review our products. Any
reviews, posts or comments may be used.

3. How We Use Your Personal Data
3.1 We use and process your Personal Data to complete and process your order.
3.2 To provide and improve the Service and to operate and develop our business.
3.3 To provide you with our customer services, such as after-sales service,
respond to your inquiries, provide you with the products, services or information
requested and to invite your feedback in order to improve our products, services
and our website

4. Use and Disclosure of Information
4.1 We use the information that we collect about you to maintain and improve our
Website, operate our business, provide products and services that you request,
inform you about products and services that might be of interest to you, and
personalize your online experience.
4.2 Business Operations: In order to carry out certain business functions, such as
order fulfillment, payment processing, e-mail delivery, or marketing.
4.3 Communicating with You: We use Personal Information to communicate with
you about your order, remind you of orders you have pending and other
transactional or administrative updates.
4.4 Law Enforcement, Protection of SMD Graphics and our Customers: We may
also disclose Personal Information in other circumstances as required by law.

5. Links To Social Media Platforms And Other Sites
5.1 Social Media Platforms: Our Website contain social media plug-ins,
including Instagram and YouTube. If you interact with these plug-ins, your
activity on our Website will also be made available to those social media
platforms. We do not have control of these social medial platforms and do not
endorse or make any representations about the third party
websites/applications, we are not responsible for their privacy practices or
content. We encourage you to read the privacy policies of such social media
platforms with which you interact. 

6. Privacy Policy Update:
6.1 We may update this policy from time to time. We encourage you to periodically
review this policy for the most current information about our privacy practices.
We will also make previous versions of our privacy policies available for your
review.

7. Questions And Concerns
If you have any queries, concerns, complaints, feedback or comments regarding this
Policy, please contact us at:

Sulaiman@SMD-Graphics.com
+965 99073372


We will endeavor to respond to your request and resolve your concerns as soon as
possible.